The complaint had been closed as ‘unresolved’ because the casino failed owo reply and cooperate in resolving the complaint. There had been w istocie progress even two weeks after the casino państwa notified about the player’s complaint. Unfortunately, the casino voided his balance apart from the original deposit and suspended his account with the explanation that he had a duplicate account. Since they used each other’s devices and payment methods several times, we had owo reject the complaint.
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The player from Portugal is dissatisfied with the withdrawal process. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved. When he tried jest to use it a month later, the casino informed him that the nadprogram www.hellspin-slots-bonus.com has expired. We decided to reject this complaint because we couldn’t force the casino to return an expired premia and the player had more than enough time to play with it. The player from Greece has experienced a technical kłopot while playing Blackjack. The player from Australia has experienced a technical problem while playing auto Roulette.
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The player has deposited money into her account, but the funds seem owo be lost. The player later confirmed that the deposit was processed successfully, therefore we marked this complaint as resolved. The player from Canada believed his winnings were seized incorrectly. We ended up closing the complaint as ‘unresolved’ because the casino failed jest to reply. The player claimed the casino miscalculated winnings and refused to credit $4656.
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The complaint was resolved when the player confirmed that he had received his funds back. We marked the complaint as ‘resolved’ in our system and appreciated the player’s cooperation. The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay.
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