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The player from Portugal requested a withdrawal, but it has not been processed yet. The complaint was rejected because the player did not respond owo our messages and questions. The complaint has been reopened after we were contacted aby the player. We received information from the casino that the player mistook the casino for another. Later, the complaint państwa rejected again due owo the player’s unresponsiveness. The player from Brazil has requested a withdrawal prior owo submitting this complaint.
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